SHIPPING POLICY
We at The Crafty Cactus understand that shipping is an important aspect of your purchase. All orders will be processed within 2 business days and shipped via standard shipping. You can expect delivery within 5-7 business days from the date of shipping. Shipping costs are a flat rate. We take utmost care in packaging our products to ensure they reach you in perfect condition. In case of any delay or issues with shipping, we will notify you immediately.
RETURN & EXCHANGE POLICY
At The Crafty Cactus, we want you to be completely satisfied with your purchase. In case you are not happy with your order, we offer hassle-free returns and exchanges within 14 days of delivery. To initiate a return or exchange, please contact our customer support team via email or chat. Once we receive your returned item, we will issue a refund or exchange as per your preference. Please note that shipping costs are non-refundable and customers are responsible for return shipping costs.